Local Policies

Local Pickup & Sales

Placeholder. Local pickup is available near Tiffin, Sandusky, Marion, or Marysville, Ohio by appointment once your gecko is paid in full. We will message you to set a time and place. Please bring a small ventilated container or deli cup for the ride home. We also meet buyers at regional reptile shows; check Instagram for upcoming dates.

Shipping & Live Arrival

Placeholder. Geckos ship overnight with a licensed live-animal carrier, Monday through Wednesday only, so no animal sits in a facility over a weekend. We hold shipments when local temperatures are unsafe. Someone 18 or older must be available to receive the package. We guarantee live arrival when the package is accepted on the first delivery attempt; send a photo within 2 hours of delivery if there is a problem.

Deposits, Holds & Refunds

Placeholder. A non-refundable deposit of 25% holds a gecko for up to 30 days. The balance is due before pickup or shipping. If we cannot deliver the gecko you reserved, your deposit is refunded in full or applied to another animal of your choice. Waitlist spots are free and do not require a deposit.

Health Guarantee

Placeholder. Every gecko leaves Lizard Business eating, shedding well and free of known illness. If a health issue appears within 7 days of arrival, contact us with photos and a vet note and we will work with you on a replacement or credit. The guarantee does not cover issues caused by improper husbandry after arrival.